Strata Services

The Strata Agency offers a fresh and vibrant approach to your local strata management.

We understand that every client, no matter how big or small, is unique and requires a tailored strata management solution. The Strata Agency conducts an initial interview with each client in order to provide the right management solution for your needs.

Below is a list of the standard strata management services that we provide.

Management

• You will be assigned your own dedicated strata manager
• Our strata managers supervise smaller portfolios than industry averages, according to recent benchmarking conducted by Macquarie Bank. This enables our managers to be more effective and efficient
• We do not operate voicemail; you speak to a real person each and every time
• Our strata managers adhere to a 10 point customer service charter
• Our Managing Director and Senior Management Team are always available to help
• We are active members of the Strata Community Australia (NSW)

Financial

• Maintain separate trust account
• Placing term deposits to maximise interest revenue on your sinking fund.
• Prepare and distribute levy notices - either in hardcopy or by email
• Provide a variety of convenient and safe levy payment options
• Preparation of administrative and sinking fund budgets
• Preparation and lodgment of BAS returns and annual tax returns
• Assisting the schemes appointed auditor
• Monitoring and arranging the recovery of levy arrears
• Payment of invoices
• Provide frequent financial reports to the Executive Committee – either in hardcopy or by email

Insurance

• Obtain 3 quotations annually for the approval of the Executive Committee
• Renewal of the approved insurance policy
• Arrange for insurance valuations as required
• Prepare and lodge insurance claims

Secretarial

• Maintain the strata roll and minute books
• Maintain the common seal
• Record and retain notices under sections 118/119 & 120 of the Strata Schemes Management Act 1996.
• Attending to written and oral communication
• Arranging, notifying and attending meetings of the owners corporation i.e. Annual General Meetings, Extraordinary General Meetings and Executive Committee Meetings. s
• Preparing and distributing minutes of those meetings
• We operate a sophisticated document management system, fileSMART, to maintain our client’s books and records.

Repairs and maintenance

• To arrange for the routine maintenance, repair or replacement of the common property and personal property of the Scheme.
• To arrange for appropriately qualified contractors to undertake routine repairs to and maintenance of the common property and/or specified property of the Scheme.
• Obtain routine quotations for repair, maintenance and replacement of common property or specified personal property vested in the Scheme.

The Strata Agency provides strata services throughout Sydney including the Eastern Suburbs, CBD, North Shore and Northern Beaches with a focus on providing superior quality strata management services to both commercial and residential schemes.

The Strata Agency welcomes the opportunity to discuss the management of your scheme. If you would like an obligation free management quotation, please contact our office.