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Strata Services Sydney - What our Clients Say

“I was speaking with my property manager yesterday and saying that I’ve never experienced service as good as yours from anyone! Not just from strata managers…….I mean I have never received such a high level of service from anyone in any industry! I’m so glad we decided to switch strata managers, you have done such a great job”

Executive Committee member, Bondi

“I have found your operation very professional responsive and friendly. Your company is vastly more capable than our previous manager. I have spent a career at the high end of the Australian finance sector and so have experienced high end service. In this context, I can't fault your service in any way.”

Executive Committee Member, Manly

“You guys are phenomenal! I can’t believe how good your service, attention, care, communication and professionalism is. You’ve done more for us in a few short months than was done over YEARS with our previous company. I would heartily recommend you, Rachel and Justin as managers and the company as a whole.”

Chairman, Bondi

“As secretary for our Executive Committee where there are 93 units in the complex. I have found The Strata Agency to be highly professional, friendly and accommodating to all of our body corporate needs. They fix any issues we have had in a prompt and timely manner and follow through to ensure we are satisfied with the level of service we receive from contractors. The staff are always courteous and willing to go above and beyond to assist us.

We have been guided by their expertise and experience and I highly recommend them for strata management. They offer honest, reliable and transparent service working closely alongside the Owner’s Corporation to ensure the scheme runs smoothly and efficiently.”

Secretary & BMC Member, Randwick

“I have enjoyed working with you and want to provide you with the feedback that you have been exceptional in your role for our building. Nothing has been too much trouble, you have always responded promptly and always worked to get the best outcome from our strata plan.

I hope that the owners of our building and the other plans you look after fully appreciate the approach and effort you place on your role.”

Former Chairman, Randwick

“I would like to say “thank you” on behalf of the owner for your prompt attention to the work needed in the bathroom of his unit. I have been in property management for 25 years and I am sorry to say that the vast majority of Strata Managers drop the ball when it comes to maintenance and keeping owners & property managers up to date with progress. I feel in most cases I know more about Strata responsibility & Strata law than them!

It has been a real pleasure to see you care about customer & client service. You have been one of the very few strata Managers who has keep me & hence the owner, up to date with your efforts to fix this problem. Without a doubt Kelly your level of service has been exceptional.”

Property Manager, Residential, Balgowlah

As an Executive Committee member of a large block of apartments managed by The Strata Agency I had the opportunity to work with Rachael and her team for several years. Rachael’s vast knowledge of strata management and associated requirements like Building Insurance, Building Fire Regulations and owner and tenancy laws was always greatly appreciated by the committee.

The Strata Agency’s management and reporting on the building finances, levies, meeting minutes and AGM’s was always highly professional and accurate. To the benefit of the owners and tenants of the building, they were always able to recommend a team of tradesman whose services were always reliable and professional.

I would highly recommend anyone requiring a strata agency or manager to consider the services of The Strata Agency”

Former Committee Member, Potts Point

“I have been really impressed with your attention to detail and efficiency in dealling with our strata plan. If was ever involved in a strata again, I would make sure you were our manager!!”

Former Chairman, Neutral Bay

“First of all, I want to thank all of you (and Ali was just amazing yesterday at getting the plumbers in on such a crazy rainy day and she was so sympathetic) for your help on getting this attended to so quickly, and you have all been very supportive and understanding.”

Owner – Residential, Bondi

“I just wanted to say how impressed I was with Kelly Pride at last night’s meeting. She is a very capable, knowledgeable and amiable Strata manager and ran the meeting very professionally.

I look forward to future dealings and establishing a good working relationship with her, and I know she will manage our transition from Company to Strata Title very capably.”

Director – Company Title property - Croydon

“The Managing Agents for our Strata Plan changed, following the decision of all owners at the last Annual General Meeting. On behalf of our current Executive Committee it is to be recorded that we are very happy with the quality of service being provided by The Strata Agency Pty Ltd and our Strata Manager Justin Steer.”

Chairman, Large Residential North Sydney