Privacy Statement

The Strata Agency understands your privacy is important whether you are a consumer, former staff, current staff, prospective staff or an individual connected with our customers, business partners, or suppliers. This statement explains how we collect, use and disclose your personal information.

The Strata Agency collects personal information necessary for the purposes of conducting our business, according to the laws to which they and The Strata Agency are subject. In particular, the Property Stock and Business Agents Act 1941, Strata Schemes Management Act 1996 and any other associated Acts that require the collection of personal information.

This personal information may include but is not restricted to your name, address, date of birth, gender & contact details including phone, fax & email. The Strata Agency does not usually collect sensitive personal information.

The Strata Agency collects personal information in different ways:

1. Directly from you by personal contact, telephone, email & facsimile
2. Through business activities or events
   
3. Public domain information
   
4. Third parties including but not restricted to recruitment agencies.
   

Regardless of the source of the personal information The Strata Agency respects the privacy of your personal information.

The Strata Agency will store your personal information in a combination of secure computer storage facilities and paper-based files and other records. The Strata Agency has security measures in place to protect against loss, misuse, disclosure, unauthorised access and alteration of the information.

Your personal information may be used and disclosed for the following purposes:

1. To identify you
2. To provide the services you may require
3. For directing marketing of our products & services & to keep you informed of new product developments
   

If you do not wish to receive The Strata Agency’s marketing materials please notify us & we will remove your details from our marketing database.

You have a right to access your personal information held by The Strata Agency. Following a written request we will provide you with a copy of the relevant personal information held by The Strata Agency. The Strata Agency reserves the right to charge a reasonable fee for searching & providing you with the relevant personal information.

The Strata Agency will take reasonable steps to make sure that the personal information we collect, use and disclose is correct. If your personal details change, such as contact numbers and address we would appreciate if you could please advise us so we can update records.

The Strata Agency may be contacted for these purposes by writing to:

Privacy Officer
The Strata Agency
PO Box 1716
CROWS NEST NSW 1585

Alternatively, you may send email to info@thestrataagency.com.au